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Sony’s latest PS5 hit by a bug that causes games to get stuck at ‘Queued for download’


The newly released gaming console by Sony, PlayStation 5 has been hit by a bug that prevents a smooth download of games and apps. This download glitch is reflected in the prompt “Queued for Download” or error state whenever a user wants to make a download. For now, the only temporary solution is to reset the console to factory settings. PlayStation 5 FAQ

The glitch has been experienced by several users of the console, and it is reported that it occurs when the console is set for its first download. It is reported that there is either an error in the download or the game or app being chosen by the user for download will show the message: Queued for Download. Both notifications give a prompt to check the Downloads menu, which remains empty.

As a fallout of this download glitch, the console becomes annoyingly stuck and temporarily demobilized with respect to the download. A check on the PS5 library will show that the user owns the game/app while the PS5 Store still says the user is yet to purchase the app/game.


Some of the popular games affected by these download glitches are Godfall, Spider-Man, Demon’s Souls, Call of Duty: Black Ops Cold War (the earlier PS4 version could be downloaded without any hitches) and the Disney+ app, among others.

From the reports thus far, the download glitches only affected games and apps that were specific to the PS5.


Sony has not released any statement yet on the issue. But Activision publisher of Call of Duty recommends a factory reset for any user who encounters this bug. This solved the problem for many of the users. Of course, undertaking a factory reset wipes the console clean, meaning one has to download his games afresh, as well as begin playing from scratch. However, for now, this seems the only way out of the problem.

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